各位親愛的客戶們,請注意以下事項!
我們所採用的品質都是較好的不變色材質:吊飾純銅材質,再加上防脫色油及K金成份,可保存較久,但不建議經常或直接接觸液體如水、汗、香水、雨水。
所有金屬(包括銀)都會因接觸到液體而慢慢退色, 但銅不像鐵,不會變紫變綠,亦不會生鏽。飾品構造裡沒有任何可造成皮膚過敏之成份(但因每人膚質狀況不同,故沒辦法給予任何保證)。
⚠注意事項:飾品是精細物,不耐摔,不耐壓,建議盡量減少接觸化妝品、化學品(例如:身體乳液、防曬油等等)。
⭕使用建議:
*請將香精/香水滴上棉花球才放進吊墜,勿直接噴在飾品或墜子上。
*當飾品取下的同時也請將墜子裡的棉棉花球取出,以免酒精滲入墜子,使墜子損壞。
*沐浴時建議取下,不要沾水,好好保護,便可讓它陪伴您更長時間。

以下是有關我們Premium series – BrandQueen’s Perfume Jewellery 保固的詳細情形,麻煩先請查閱喔~
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親愛的各位買家您好,為確保您的權益,請特別注意以下事項:

1)此款首飾將於購買日起(日期已註明於保固卡內),將享有一年之內如有因飾品缺氧變質將可獲得一次換新的保固服務(Premium Series)。

2)若於保固期間內發現此飾品有瑕疵/損壞,敬請拍照通知,並安排郵寄回來讓本公司的專員檢查。(注:來回郵費皆自付。)

3)經檢查後,一旦確定此飾品之瑕疵/損壞是本身問題,則將免費為您維修,不收取任何費用;或,若無法維修之飾品,則直接為您更換新品。

4)若經檢查後,確定此飾品之瑕疵/損壞是人為;或,若已超過保固期間,則將收取一筆維修費用。

5)人為瑕疵/損壞之定義:
A) 因個人之使用/保管方式而變色。
B )因外力拉扯而斷裂。
C) 因重壓而順壞,及等等其他因素。

(注:本公司擁有最終權利判斷瑕疵/損壞之原因及賠償方式。)

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若以上一切沒問題,我們便會提供您我們的收件資料,謝謝您

 

 

In order to protect your rights and interest, please be aware of the following matters:

1)As stated on the warranty card, you are entitled to a one year guarantee once you’ve purchased the accessories.

2)If it is found that the accessory has any defect/damage during the warranty period, please take a snapshot, inform us and send it back to our company. (PS: Sorry to inform, but we will not be responsible for the postage fees)

3)If our specialists confirm that the accessory originally had a defect/damage before it was sent out, we will definitely provide free maintenance; or get a new replacement if it can’t be fixed.

4)If our specialists confirm that the damage/defect was caused by human factors; or if the warranty period has already passed, we will have to charge for the maintenance fees.

5)The definition of a human factors:
A)Change of colors due to improper keeping/managing by the user.
B)Damaged due to pulling of the necklace.
C)Broken due to excessive force, and etc.

(PS: Our company will have the final rights in determining the cause of damage/defect and the compensation method)